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Employment Sector
Question
Do you have any experience responding to emergency situations? If so, in what context?
Answer Tips

Use the STAR technique - Situation, Action, Task, Result. Pick a time and tell a story that demonstrates your ability to use good judgment in a crisis.

Employment Sector
Question
When working with the public, unexpected problems or issues inevitably arise. Please tell me about a time when you were in a situation where you had to deal with a customer's or person's complaint. How did you handle the situation? What was the result?
Question Intent
Assessing your conflict resolution skills, and your relationship management.
Answer Tips

Use the STAR technique - Situation, Action, Task, Result. Pick a time and tell a story that demonstrates your ability to deal with someone who is upset. How do you handle yourself?

Employment Sector
Question
Do you have any experience working with large databases?
Question Intent
Assessing if you have experience sifting through large databases like Jstor, Library databases, or others from a professional standpoint.
Answer Tips

If you haven't done this in a work or volunteer setting, think about this in an academic setting. Have you used a large database to look up journal articles for example?

Employment Sector
Question
Tell me about a research project you were involved in.
Answer Tips

Use the STAR technique - Situation, Action, Task, Result. Pick a time and tell a story that demonstrates your knowledge of how to do research - what the steps are.