Leo Ng is a fifth-year BBA candidate in the SFU Beedie co-op program who worked at for Canada Revenue Agency for 8 months. He shares what training is like, learning on the job, and in this article, he shares his overall reflections on what it was like to work as a Taxpayer Services Agent.

Leo Ng is a fifth-year BBA candidate in the SFU Beedie co-op program. He worked at Canada Revenue Agency for 8 months. In this three-part series, Leo details his experiences training for the role, learning on the job, and reflections on the 8-month period.