Skip to main content

Leo Schoch-Tougas

SFU Co-op Student
Communication, Art + Technology › Communication

empty
A woman in a suit talking to a man
Credit
Simon Fraser University
It is worth asking and if you have put all this time and thought into your question, chances are it won’t be pointless. If you take time to think about your questions before you ask them, you should have no fear when approaching your boss.

We have all been there. Maybe you just got given a task by your boss but you already forget one of the steps, or maybe you have to prioritize a list of projects and you aren’t sure which one to do first.

At this point in time, the true challenge of an internship appears: “should I ask my boss what to do, or am I being annoying and asking them too many questions?” The amount of times I have repeated this question in my head during the first two months of my Co-op term astounds me. I was so preoccupied with coming off as independent and reliable, that I would routinely avoid asking my manager clarification questions because I thought it made me look bad.

Worst. Decision. Of. My. Life.

Establish Effective Communication Methods With Your Manager

Luckily for myself, my manager made it clear on the first day that she would be here to support me and answer any questions I had. However, since this was my first corporate, professional job, I was very reserved for the first couple months and was too concerned with doing everything as best I could without asking for clarification.

Do not be like me. Asking for clarification along the way will prevent you from having to redo the entire thing once you realize you’ve missed a step. In addition to this, frequent communication with your boss will lead to a stronger, more supportive relationship.

Feeling Overwhelmed Isn’t Frowned Upon, Let Someone Know!

During the second month of my internship, we had one big event wrapping up and another large event going active. I was in charge of registration for the new event. During the two weeks leading up to the event date, countless unexpected software issues appeared and I was on support calls for two hours a day trying to resolve them while also dealing with people who were facing errors during their registration.

I felt helpless, I was falling further and further behind, and I hadn’t told my boss so she was still giving me more work. I buckled one night and sent her an email letting her know how overwhelmed I was feeling and the issues I was dealing with.

Best. Decision. Of. My. Life.

This was the switching point in my internship. My boss understood completely what I was going through, and helped me regain my footing. After seeing the benefits of building and making use of an effective communication/support system, I have made sure to never go back to my old ways.

Take This All With a Grain of Salt

I know I spent this entire article explaining to you all why you shouldn’t be afraid to ask questions and look to your supervisor for support, but that isn’t to say that asking “too many questions” doesn’t exist. It most certainly does.

In order to make sure that you aren’t using my advice to bombard your boss with empty questions, here is a small checklist to go through before you ask your question:

  • Try not to repeat yourself: Think about the answer to your question, have you asked the same thing before? If you have asked it before and forgot the answer, try asking someone else before bothering your manager for a second time.

  • Use previous materials to answer your question: If you have a question and you remember seeing something about it previously, spend some time searching through your related materials. Sometimes you already have the answer, you just didn’t care to look for it.

  • Look for a time: Be aware of your boss’ schedule. Approach them at a time that won’t inconvenience them. This way you will not bother them, and you will get a more thoughtful answer. If the question is urgent and your boss is currently busy, send them a quick message asking if now is a good time.

  • There is such a thing as a ‘Stupid Question’: Repeat your own question in your head. Does it make sense? Is it important enough to bother your boss? Are you going to ask a question that could have easily been answered by yourself if you had just taken another 2 minutes to think on it?

One thing to take out of all of this: ASK QUESTIONS. Despite my warnings above, most people who are too timid to ask their boss questions are already going through this checklist 100 times in their heads. The reason they hesitate to ask is that they are overthinking the importance of their question.

Maybe this isn’t worth asking.

Wrong! It is worth asking and if you have put all this time and thought into your question, chances are it won’t be pointless. If you take time to think about your questions before you ask them, you should have no fear when approaching your boss. Remember, a good boss will be ready to support you through any concerns or troubles that you may come across.

About the Author

Leo Schoch-Tougas

SFU Co-op Student
Communication, Art + Technology › Communication
 Keep in touch with Leo via LinkedIn.
Photo of the author giving a presentation
Creating Value: The Adventures of an IT Co-op Student

As someone who didn’t have a lot of direct experience in a technological setting, providing value to the organization had to come from something much bigger than my direct skill set.

A photo of the author
The 201st Application

It’s been two months and 20 days since my first day of my Co-op term at Westcoast Family Centres, but I still find myself waking up every other day in utter disbelief that things worked out!

You Might Like These... Co-op Reflections, Professional Development, Career Exploration, Seeking, Work Term Extension

author, courtney, smiling
A Second Term in Government: More of the Same?

Having completed my first work term for Health Canada as a Communications Officer Intern, I was eager to try something new, and the government was not where I believed that was going to happen. That is until I was offered a position at Agriculture and Agri-Food Canada...

picture of glichelle pondering a though
Surviving Workplace Politics

Ever been peeved with workplace politics? Have you ever been a victim of office politics? One student shares her experiences from the workplace with tips on how to survive.

 

person with their head in a book
Responsibility and Success

One of the most memorable parts of my time in co-op was the collection of accidents, errors, mistakes, and mix-ups that happened in the course of working in the laboratory.

 

You Might Like These... Co-op Reflections

Luke
Confidence Through Co-op
Software Engineering Co-op student Alex Moore writes about his final Co-op experience before graduation, and the importance of lifelong learning.
Jenny Lian
Finding Your Fit Among Thousands in an Organization

Working for a large, well-known organization can be both exciting and intimidating. It can raise questions about how you can stand out and forge a unique path, while fitting into the work culture. Jenny shares her top three insights during her work term at RBC as a Business Analyst on their Strategic Initiatives and Change Management.

Simran smiling
How to Succeed at a Small CPA Firm

If you’re thinking about running your own CPA firm, then working at Thomas Chimick Ltd. is the perfect job for you. You get hands on experience by working directly with clients and helping them with their needs. It teaches you the basic skills that every accountant should have, such as, time management, attention to detail, and being able to take quality notes.