Chris works as a UX Researcher and Designer for LandSure Systems, a subsidiary of the Land Title Survey Authority (LTSA) that provides products and services related to land-related processes in BC.
One of the projects Chris worked on is the Public Filing project which focuses on allowing the general public to file specific land title applications online. The aim of the project is to modernize the way the public completes applications and to provide guidance to help people make fewer mistakes. As the UX Designer, Chris created and updated wireframes for new features (e.g., uploading documents, and payment processing), supported the team in usability tests, and participated in quality assurance testing.
Another project Chris had the opportunity to explore was a new workspace product developed by the LTSA. Through wireframing and conducting usability tests, Chris conceptualized new designs aimed at streamlining the workflow of British Columbia Land Surveyors.
Chris appreciates the community formed within his workplace, whether it’s the UX team, co-op group, or product team, because everyone is super kind and willing to help him. He sees the passion that everyone has for what they are doing and how they find value in their work which has been really inspiring for Chris, as a designer and member of the team.
"Having a co-op student is a great experience for both the employer as well as the student. The co-op student is able to get a lot of real-life experience in the workplace that you can't learn in the classroom, and they can also share different perspectives that can bring new ideas to a company's set of products or services. It is also a chance for students to gain a mentor who can share career advice and experiences, as well as get them started in networking with industry professionals.”
- Chris’ Supervisor
Chris shared that the SFU co-op program has helped him in many ways – from managing his expectations and helping him land his first co-op job, to checking up on him and really making his first co-op experience fantastic.
Chris suggests that co-op students strive to deeply understand the project they are working on. At the same time, he wants to reassure his peers that it is okay to feel lost because “we all are there at some point, you just need to keep pushing through”. To overcome this, he suggests asking lots of questions and talking to peers and mentors, which not only helps one understand the project, but helps forge connections within the team.