Taxpayer Services Agent

Leo Ng is a fifth-year BBA candidate in the SFU Beedie co-op program.  He worked at Canada Revenue Agency for 8 months. He shares what it was like to train for his role as a Taxpayer Services Agent.

Leo Ng is a fifth-year BBA candidate in the SFU Beedie co-op program who worked for Canada Revenue Agency for 8 months. In this article of his three-part series, he shares his experience learning on the job.

Leo Ng is a fifth-year BBA candidate in the SFU Beedie co-op program who worked at for Canada Revenue Agency for 8 months. He shares what training is like, learning on the job, and in this article, he shares his overall reflections on what it was like to work as a Taxpayer Services Agent.

“Professionalism, Cooperation, Respect, and Integrity are not only instilled in the organization but in myself as well." Read on to find out more about what Paul learned about during his eight months at the Canada Revenue Agency. 

Kristen Ryan worked as a taxpayer services agent for Canada Revenue Agency. Read more about what a typical day looked like during her co-op term.