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In this Series


image of the author
Training for the Role
Part 1

Leo Ng is a fifth-year BBA candidate in the SFU Beedie co-op program.  He worked at Canada Revenue Agency for 8 months. He shares what it was like to train for his role as a Taxpayer Services Agent.

a CRA directory
Learning on the Job
Part 2

Leo Ng is a fifth-year BBA candidate in the SFU Beedie co-op program who worked for Canada Revenue Agency for 8 months. In this article of his three-part series, he shares his experience learning on the job.

tax papers with a coffee mug next to it
Reflections
Part 3

Leo Ng is a fifth-year BBA candidate in the SFU Beedie co-op program who worked at for Canada Revenue Agency for 8 months. He shares what training is like, learning on the job, and in this article, he shares his overall reflections on what it was like to work as a Taxpayer Services Agent.